Her calm demeanor makes the whole process comfortable with minimal stress. She listens and remembers what your needs, likes and dislikes are. I personally know that clients can be challenging at times, which included myself. Ms. Ferreira consistently always demonstrates patience and professionalism during the process. Samm works at your speed and schedule without pressure. She demonstrates outstanding organizational skills and customer service. Her positive nature is refreshing. Services do not stop once you have found that special place you call home. Follow up calls and visits are also part of her services. Problems are addressed in a timely manner. She makes sure all things are complete and as they should be. It was and is a pleasure to work with Ms. Ferreira and I highly Samm Ferreira is recommend her services to anyone. It’s nice to meet a genuine person who truly cares and expects nothing in return.